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Vio Med Spa
Holmdel, NJ | Full Time | Part Time
$58k-75k (estimate)
8 Months Ago
Guest Experience Specialist
Vio Med Spa Holmdel, NJ
$58k-75k (estimate)
Full Time | Part Time 8 Months Ago
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Vio Med Spa is Hiring a Guest Experience Specialist Near Holmdel, NJ

Position Title: Guest Experience Specialist

Department: Spa Operations

Reports to: Spa Manager

Coordinate Positions: Guest Experience Specialists work closely with the spa manager, Nurse, Nurse Practitioner, Physician’s Assistant, Esthetician, and Body Contour Specialist

Position Summary (Purpose): The Guest Experience Specialist is responsible for ensuring that the guest has an exceptional experience from the moment they call on the phone or walk through the door. They are responsible for ensuring all guests are scheduled accurately and receive their services in a timely and professional manner. The Guest Experience Specialist must embody V/O’s core values and reflect them through their interactions and behaviors. Guest Experience Specialists must continually work to meet Guest expectations by responding to Guest questions and inquiries, managing the Guest intake process, ensuring a clean and organized work space, providing excellent communication and administrative services, supporting the sales process, and representing the V/O Med Spa brand at the highest level.

Essential Behavioral Characteristics:

- Ethical - Positive attitude - Enthusiastic -Team orientation - Empathetic
-Honesty -Trustworthy -Outgoing -Problem solver -Responsible

Essential Skills:

  • Organized and Responsive
  • Adaptive, flexible and able to multitask
  • Continuous improvement mentality
  • Effective communication
  • Time management/self-management

Qualifications:

  • Possess a thorough knowledge of spa services
  • Have excellent interpersonal skills and customer service orientation
  • Possess excellent cleanliness and sanitation skills
  • Comfortable consulting patients regarding cosmetic and non-cosmetic treatment options, techniques and treatment plans

Physical/Mental Requirements:

  • Standing for extended periods of time
  • Ability to lift at least 30lbs
  • Exposure to blood and bodily fluids
  • Continual use of manual dexterity, gross motor skills, bi-manual dexterity and fine motor skills

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday
  • Night shift
  • Weekends as needed
  • Weekends only

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Full Time | Part Time

SALARY

$58k-75k (estimate)

POST DATE

08/12/2023

EXPIRATION DATE

08/15/2024

WEBSITE

viomedspa.com

HEADQUARTERS

Strongsville, OH

SIZE

<25

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The job skills required for Guest Experience Specialist include Customer Service, Planning, Time Management, Consulting, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Experience Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Experience Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Experience Specialist positions, which can be used as a reference in future career path planning. As a Guest Experience Specialist, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Experience Specialist. You can explore the career advancement for a Guest Experience Specialist below and select your interested title to get hiring information.

If you are interested in becoming a Guest Experience Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Experience Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Experience Specialist job description and responsibilities

A successful guest specialist must be able to properly greet guests and make them feel at home.

03/11/2022: Springfield, OR

Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.

12/28/2021: Vineland, NJ

Guest Experience Specialists lead their team members to accomplish day-to-day and big picture goals.

02/15/2022: Helena, MT

Guest specialists assume responsibility over safety of their guests and supervise other staff members when necessary.

01/30/2022: Eugene, OR

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

02/26/2022: Longview, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Experience Specialist jobs

Compensation depends on work experience, job location, bonus, benefits and other factors.

01/15/2022: Pocatello, ID

Customer experience analysts may create and track metrics to quantify the customer experience.

03/17/2022: Fort Worth, TX

They are like puzzle pieces.

12/20/2021: Macon, GA

Customer experience specialists at B2C companies should have great writing and communication skills, with the ability to think creatively on a larger scope.

01/19/2022: Helena, MT

Customer experience specialists at these companies should be data-driven and focused on building relationships.

03/10/2022: Richmond, VA

Step 3: View the best colleges and universities for Guest Experience Specialist.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College